Shipping Policy & FAQ`S

🚚 Shipping Policy

At Flipnest, we aim to deliver your daily essentials quickly, safely, and reliably.

📦 Shipping Coverage

We currently deliver across [Your Country or Region – e.g., India / USA / Worldwide]. We are constantly expanding our reach, so stay tuned for updates if your area isn't yet covered.

⏱️ Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

🚛 Delivery Time

  • Standard Shipping: 4–7 business days

  • Express Shipping (if available): 2–4 business days

Delivery times may vary depending on your location and courier service availability.

💰 Shipping Charges

  • Free shipping on all orders above [₹500 / $50 / your threshold].

  • For orders below this amount, a flat shipping fee of [₹49 / $5] applies.

📦 Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS with a tracking number to follow your package in real time.

❗ Delays

While we work with trusted courier partners, delays may occasionally occur due to factors beyond our control (e.g., weather, strikes, or peak seasons). We appreciate your patience and understanding.

📩 Need Help?

If you have any questions about your shipment, feel free to reach out at:
📧 support@flipnest.com
📞 Customer Support: [Your Phone Number]

❓Frequently Asked Questions (FAQs)

Here are some of the most commonly asked questions from our customers:

1. How can I place an order on Flipnest?

Simply browse our products, add your favorite items to the cart, and proceed to checkout. Fill in your shipping details and complete the payment – that’s it!

2. What payment methods do you accept?

We accept:

  • Credit/Debit Cards

  • UPI & Wallets (e.g., Paytm, PhonePe, Google Pay)

  • Net Banking

  • Cash on Delivery (COD) – available in select areas

3. How can I track my order?

Once your order is shipped, you'll receive a tracking link via email/SMS. You can also use the "Track My Order" page on our website.

4. What is your return policy?

You can return products within 7 days of delivery if they are damaged, defective, or not as described. Please visit our Return & Refund Policy page for more details.

5. Can I cancel my order?

Orders can be canceled within 12 hours of placing them or before they are shipped. Once shipped, cancellations are not possible.

6. Do you offer bulk or wholesale orders?

Yes! Please contact us at sales@flipnest.com for bulk pricing or business inquiries.

7. Is my payment information secure?

Absolutely. We use industry-standard encryption and trusted payment gateways to ensure your information is 100% secure.